1. Introduction
This Privacy Policy explains how Pristine Flow Solutions Ltd collects, uses and protects personal information.
By using this website or contacting us, you agree to the collection and use of information in accordance with this policy.
2. Company Information
Pristine Flow Solutions Ltd provides plumbing, drainage and domestic appliance repair support.
Company Number: 16725231
Email: contact@pristineflowsolutions.co.uk
Phone: 0333 002 0735
3. Information We Collect
We may collect:
- Your name
- Phone number
- Email address
- Property address
- Service enquiry information
- Appliance details
- Information submitted through forms or calls
4. How We Use Information
Your information may be used to:
- Respond to enquiries
- Arrange engineer attendance
- Provide quotes
- Manage bookings and support
- Communicate regarding services
- Meet legal and accounting obligations
5. Sharing Information
Relevant information may be shared with approved engineers, service partners, payment providers or professional advisers where necessary to provide services.
We do not sell personal data.
6. Data Retention
Information is retained only for as long as reasonably necessary for operational, customer service, accounting and legal purposes.
7. Cookies
This website may use cookies or basic analytics technologies to improve website performance and user experience.
You can disable cookies through your browser settings.
8. Your Rights
Under UK data protection law, you may have rights including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of information where applicable
- Restriction of processing
- Objection to certain processing activities
9. Data Security
We take reasonable technical and organisational measures to help protect personal information.
However, no method of internet transmission or storage is completely secure.
10. External Links
This website may contain links to external websites.
We are not responsible for the privacy practices or content of external sites.
11. Updates to This Policy
This Privacy Policy may be updated periodically.
The latest version will always appear on this website.
12. Contact
If you have questions regarding this policy, please contact:
Pristine Flow Solutions Ltd
Email: contact@pristineflowsolutions.co.uk
Phone: 0333 002 0735